GTLD.IO is a service of Tool Domains OOD dba Edoms.com
Phone: +359 2 992 4071
Fax: +359 2 493 0235
Email: hello@gtld.io
Mailing address Sofia:
Attn.: Mr. Metodi Darzev
Tool Domains OOD
ul. "Knyaz Boris I" 8,
1463 Sofia, Sofia-Grad, Bulgaria
Mailing address Geneva (only for .ch or .li domains):
Attn.: Tool Domains Ltd.
5th Floor, 10 rue du Prince
1204 Geneva, Switzerland
Mailing address Haugesund (only for .no domains):
Attn.: Metodi Darzev, Tool Domains OOD
Haraldsgata 90
5528, Haugesund, Rogaland, Norway
Abuse complaints are being received on all our communication channels. Tool Domains OOD will acknowledge receipt receiving the abuse complaint immediately as a ticket gets created, and will review and investigate it and provide an initial answer in maximum 6 hours. In case that a sufficient documentation is provided, we will respond to the complainant with the investigation outcome within 24 hours with the actions taken. If not, we will provide an update to all parties every 24 hours until we resolve the situation. Tracking is available to all parties involved, via a link in our emails.